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Shipping

Shipping & Delivery

  • Shipped standard ground service for all standard web orders in 5 to 10 business days, for oversized freight items expect 7 to 14 days.
  • Item is delivered in the manufacturer’s packaging drop off only, set up is not available at this time.
  • Available in the 48 contiguous United States only.

Shipping Rates 

  • The shipping rate on standard orders will vary depending on your order total and shipping preference.  If you are receiving oversized freight items shipping is additional.  You will be notified by email with the estimated cost and delivery date.

Terms and Conditions

  • Guarantees, Warranties and Special Order policies can be found on our terms page.

Questions

  • For questions or assistance please email our customer service department found on our contact page,  or call 281.845.4BED.
  • Please note, at this time we are unable to ship to P.O. Box addresses.
  • Mattress Overstock reserves the right to hold any order for a security review. If your order is affected, you will be notified within two business days.

Tracking Your Packages

  • You will receive one or more tracking numbers on the confirmation e-mail we send you when your order is shipped.

Canceling an Order

  • You may cancel a web order at any time prior to processing at our center by calling 281.845.4BED. Unfortunately, we are not able to cancel web orders once they have been shipped.